Once the pre-reserve is done (through the Booking Engine or others), the payment of 50% of the total stay must be sent via bank transfer.
Once the amount is received, the booking will be confirmed (via email or via phone call).
The rest and the guarantee deposit)must be submitted at the time of the checkin in cash or by credit card.
The minimum stay is 2 nights.
– If cancelled or modified more than 7 days before the arrival date, no fee will be charged (except for the penalty charge of 1 night).
– If cancelled or modified between 3 and 7 days prior to the arrival, 50% of the total stay will be charged.
– If cancelled or modified in the last 36 hours prior to arrival or in case of no-show, 100% of your total stay will be charged.
However, we will charge 1 night as a penalty. This penalty will be taken of the deposit. If this does not fully cover the penalty, the outstanding amount will be required. Likewise, if the deposit completely cover the penalty, the remaining amount will be refunded.
A payment of a guarantee deposit of 200 € will be required for periods of stay less than 1 week. For periods of stay more than 1 week, a payment of 350 € will be required.
The guarantee deposit must be paid during the checkin. Once the checkout is done and checked that everything is ok, we will proceed to refund it by bank transfer. In case of broken furniture, equipment, etc. we will notify it and proceed to deduct it from the deposit, transfering only the difference by bank transfer.
In accordance with the article 5 of Law 15/1999 of December 13, Protection of Personal Data (LOPD), we inform you that the provided personal data will be included in the files of URBAMONDA SL (hereinafter, Villa Oasis), in order to answer your query, report and / or provide the requested service. They (as well as the ones derivated of some communication with the staff accommodation, either by phone, mail and / or address), will be kept and included in these files, which are duly registered in the General Data Protection Registry located in Madrid.
Similarly, you expressly authorize Villa Oasis for in order to carry out the contracted service, asking the partner agencies, the personal information needed to perform the service, committing Villa Oasis to treat it confidentially. If you refuse to the above communications, the contracted services may not be provided.
Whether you hire our services or not, you hereby authorize the maintenance of your personal data in our files with the sole purpose to get in touch with you in the future, to offer the same services or new ones, that Villa Oasis can add to the business; and unless you tell us a different thing, for sending newsletters and commercial communications, by any means, about the products and services of Villa Oasis. At any time you may exercise your rights of access, rectification, cancellation and opposition to this, through a written notice containing a copy of your ID to following address:
Avda Ricardo Soriano, Edf Capitol 1-2 th Pl,
Marbella, CP 29600
Tel: +34 630964492